If you are unhappy with any item or have a change of mind, you will be eligible for an exchange or store credit equal to the product purchase price.

If you have received faulty goods, you will be entitled to a full refund of the purchase price.

Returns will only be accepted within 14 days of purchase. All items should be returned in their original condition. Items with general wear and tear will not be accepted for return.

To initiate a return, please send the following details to

  • Your name and contact information
  • Order number
  • Product name
  • Reason for returning item

Following confirmation by email, please post the returning item to the address below:

Parcel Collect 10255 83270 57 Macquarie Street, Parramatta NSW, 2150 Australia.